A. The Personal Information We Collect

We gather and process the following personal information when you register on our volunteer database or partner directory:

• Volunteer Database: Name, email address, phone number, skills, and any additional information you provide.
• Partner Directory: Name, email address, phone number, area of expertise, education establishment, qualifications (including related documents), and regulatory bodies (if applicable).

B. How We Obtain and Use Your Personal Information

Most of the personal information we handle is directly provided by you for the following purposes:
Through our volunteer database, practitioner directory, and newsletter subscription.

We utilize the information you provide to:

• Contact you regarding volunteer opportunities that may interest you.
• Include your details in our practitioner directory for potential clients to access.
• Keep you informed about updates from PHA via our newsletter.

C. How We Utilise Your Personal Information

The People's Health Alliance is committed to safeguarding your personal information. We do not disclose, give, sell, or transfer any personal information about our visitors without prior consent or unless required by law enforcement or statute.

When you visit our website, we do not collect any information about you unless you choose to provide it to us for the purposes of the volunteer database or partner directory.

If you decide to share any personal information through email, application forms, surveys, etc., we will only retain that information for as long as necessary to respond to you or fulfill the intended purpose of communication.

D. How We Store Your Personal Information

Your information is securely stored with our service provider on our website. We will never store your information elsewhere.

We retain your information for as long as you are willing to share it with us. Once you no longer wish to share your information, we will delete it.

E. Your Data Protection Rights

Under data protection law, you have the following rights:

• Right of Access: You can request copies of your personal information from us.
• Right to Rectification: You can ask us to correct any inaccurate personal information or complete incomplete information.
• Right to Erasure: You can request the deletion of your personal information in certain circumstances.
• Right to Restriction of Processing: You can ask us to limit the processing of your personal information in certain circumstances.
• Right to Object to Processing: You can object to the processing of your personal information in certain circumstances.
• Right to Data Portability: You can request the transfer of your personal information to another organization or to yourself in certain circumstances.

There is no charge for exercising your rights. We have one month to respond to your request. Please contact us to make a request.

F. How to File a Complaint

If you have concerns about how we use your personal information, you can lodge a complaint by contacting us.

You also have the right to file a complaint with the Information Commissioner's Office (ICO) if you are dissatisfied with our data handling practices. The ICO's contact details are as follows:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk